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Focus On the Little Things
It is easy to get tied up with the big things involved with running a business.
Often these are the most important tasks in our day so it only makes sense that
we would spend more time on them. But don't get so wrapped up with the big
picture that you forget about the details. The little things that add a personal
touch to your business can be every bit as important as the major tasks but they
are often put off until they seem convenient. Take some time each day to address
the details and you may be surprised at the difference it makes.
Set aside time for correspondence. I have had a relationship with a business
that does a great job of completing the necessary work they were hired to do.
They provide quick or timely service, a quality product, they are knowledgeable
when asked questions and they deliver on time. What more can you ask for? Well,
they don't communicate as well as they could. They don't call when work is
complete; leaving me to wonder if the work will be done on time. (It always has
been) This may seem like a small detail but one that would move them from a
quality company to exceptional.
Keep an eye on attitude. Another business offers a relatively expensive
product/service, they do great work, are professional in almost every way but
there is a minor attitude problem in the office. One of the people that
interacts with the public the most has a poor attitude. Cranky at times and even
down right grumpy at others, this person makes it less enjoyable to do business
Manners are important. This one is especially irritating to me. Good manners
should be a pre-requisite for any job where you will deal with the public. When
every thing else is done well it is a shame to dampen a customers enthusiasm
because an employee doesn't practice good manners.
Be on time. This may seem like it goes without saying but many companies have
posted hours that are not adhered to. How good do you have to be before you can
let customers wait outside your door ten minutes after the posted opening time
of your business? We all understand that circumstances beyond our control can
periodically delay someone, but if it is a habit many customers will find out if
your competitor shows up on time.
Add these details up and they become a major part of the big picture. Oh, and I
almost forgot, thanks for reading this.
|Gmail and Google+
Gmail has improved and now offers Google+ members video chat,
photo sharing and more right from your inbox.
You can respond to posts on Google+ or +1 an item without leaving Gmail.
out more here.
NASA Spacecraft, the Cassini Orbiter has sent home amazing photos of Saturn, its
rings and moons. The pictures show what is believed to be a seasonal shift on
the planet. The Cassini Orbiter arrived in the Saturn system in 2004.
Cassini's main mission was completed in 2008, but the Orbiter's activities have
been continued through 2017.
View the photos on Space.com.
Wings Repair and Towing to our portfolio. Wings Repair
located in Avoca, IA offers 24 hours service and road-side assistance.
Just for Grins
More Actual Newspaper Headlines
1. Enraged cow injures farmer with ax
2. Never withhold herpes from loved one
3. Prostitutes appeal to Pope
4. If strike isn't settled quickly it may last a while
5. Farmer bill dies in house
6. Iraqi head seeks arms
7. Blind woman gets new kidney from dad she hasn't seen in
8. Something went wrong in jet crash, experts say
9. Lawmen from Mexico barbecue guests
10. Miners refuse to work after death
Links of Interest
Area Website Directory, Recipe Database, Family Resource Links, and E-Minder
Highlights, Scores, Schedules and More..
PPP Design Website Design Marketing
A categorized website design marketing review.
Find out More about Denison (Where to shop, eat and stay)
Cassini Orbiter Photos
Photos of Saturn, its rings and moons
Wings Repair and
24 hours service and road-side assistance
Wikipedia list of cell carriers gateways
|SMS Alerts for New Emails
Would you like to get a text message when a new email arrives? It is
easier than you might think. First, determine the SMS Gateway necessary to
send a text message from your email account. Here is an
Gateway list from Wikipedia. The list may be dated so you may want to
verify the gateway with your cell provider.
For example if Verizon is your provider the address necessary would be
firstname.lastname@example.org, where xxxxxxx is replaced with your phone number.
Set up your email account to forward a copy of incoming emails to the
email@example.com email address. Each time a new email arrives you will receive
a text message.
Most email accounts offer message forwarding.
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