What's New ?
Building on the Past
Have you ever read an
investment prospectus? Most have a disclaimer that says something like
"Historical Performance is not necessarily an indication of future results."
Well, in the real world past performance is almost always an indication of
future results. In other words, if you typically keep your word and do what you
say you will, you probably will in the future as well.
reputations are built on the foundation that past performance indicates future
results. A business reputation can be built in many ways but the most common and
immediately recognizable method is through quality customer service. Customer
service isn't just a quick thank you and a smile when someone purchases your
product or service. It is being a problem solver, when your customer has a
problem you figure out how to fix it.
Take a look at IBM for example.
IBM has built a reputation for quality products and services over the years.
Although their market and product line has changed, IBM continues to build on
the reputation established in the past. It seems that many large businesses
today have neglected to build a reputation and instead have cynically developed
methods that reduce or limit customer service. These companies will have to face
the future with a skeptical customer base which inevitably leads to a loss of
Every step we take to improve or enhance customer service
builds on the last step taken to protect and establish our business reputation.
Many of our parents taught us a simple lesson, "If you are going to do
something, take the time to do it right." Now that is a past we can build on!
Remember all the talk about touch screens and never having to use a
keyboard again? Well guess what, humans get tired. Yeah, who would have thought
of that, we get fatigued if we have to touch, grab and move our hands in a
restricted space over and over again.
Along comes Leap Motion. Leap
Motion doesn't need a touch screen so the space is no longer restricted to a 15
inch monitor. The Leap motion controller is tiny and sits on your desk. You
control it with hand and finger movement that takes place above the controller.
From the website, "The Leap Motion Controller tracks all 10 fingers up
to 1/100th of a millimeter." That is precise control. You move your
hands in 3D and Leap Motion tracks them at a rate of 200 frames per second.
Leap Motion software and a USB connection to the Leap Controller is all you
need to get started.
Find More about
Just for Grins
Job Placement for Prospective Personnel
prospective employees in the waiting room.
1. If they have taken the waiting room table apart, put
them in Engineering.
2. If they are crazed from 2 hours without internet, Computer
Information Systems is their home.
3. If they are typing up the details of the experience, send
them to the archives.
4. If they are discussing the price of the waiting room
furniture, send them to purchasing.
5. If they mention that
hardwood furniture DOES NOT come from rainforests, Public Relations may be
6. If they are totally disinterested, put them
in Help Desk.
7. If they are completely oblivious when you
enter the room, assign them to Security.
9. If they appear to be endlessly optimistic, send them to
10. If they are sleeping soundly, they are definitely
Links of Interest
Area Website Directory, Recipe Database, Family Resource Links, and E-Minder
Highlights, Scores, Schedules and More..
Marketing Edge Blog
Marketing tips and Commentary
Find out More about Denison (Where to shop, eat and stay)
Clipboard Manager Tool
Control your computer with motion control
History July 4th
A brief history of American
If you do a lot of copy and paste, Ditto may be a
real time saver. Ditto is like the windows clipboard on steroids. This free
clipboard manager allows you to save up to 999 entries and can even have clips
auto expire after a certain number days.
You can set hot-keys to
activate and paste clips.
Contact: PPP Design
Visit PPP Design
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