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Marketing Your Site   What's New   Monthly Tip   Links   Just for Grins Monthly Newsletter November 2015 Edition

Marketing Your Website

 What's New ?
    Grow your Business with Quality Service

 There is no other single factor as important as quality service when it comes to growing or expanding your business. Without a structure that focuses on providing quality service a business is eventually exposed as something less than a quality business. It is easy to fool one self in to believing that a slick sales force, an A-1 product line or any other number of things can take its place but ask one of your customers and they will tell you that quality customer service is number one when it comes to reasons why they choose a particular place to shop.

Price may be a determining factor but in the long run most people will pay a few bucks more to avoid dealing with poor service. Ask yourself how many times you have returned to a higher priced competitor because the service at the lower priced shop was sub-par? We have all done it. And in the end, we would all rather avoid the head aches associated with poor customer service.

When someone asks for a referral regarding a business, price is often the first thing mentioned, but it is almost always followed by a statement regarding the quality of service. When was the last time you heard someone say, "Go to Store X they have the best prices and you can count on their service being sub-par". No, you are more likely to hear a statement like, "Store X has decent prices but more importantly they will treat you right".

How do we translate this for our website? It is critical that we treat our website like any brick and mortar store. The anonymity of the Internet will not stop a visitor from feeling slighted if we don't respond promptly and courteously to emails, help desk requests or other correspondence. We should back up what is displayed on our website as if we said it directly to our customers face. A timely, professional response is required if we are answering a customers question in our store, office or from an online request.

Why is quality customer service so important? Because in the end most people will gladly pay to be treated the way we feel we should be treated.
     Marketing Edge Blog

Check out the most recent Marketing Edge Blog Post, Dealing with Negative Press to find out what to do about poor reviews or accidental social media posts.


Dealing with Holiday Stress

The Holidays and Family gathering can be stressful but the Mayo Clinic has several tips that may make the season less stressful and more enjoyable. Check out the tips here.


Merry Christmas
Enjoy the Holidays!
#########    Just for Grins    #########  
A Few Things to Consider
1. IKEA has sponsored our local school. Now assembly takes ages.
2. No matter how much you push the envelope it will still be stationary.
3. I’d give my right arm to be ambidextrous.
4. What happens when you throw a green rock into the Red Sea? It gets wet.
5. Two snowmen stood in a field. One said to the other, "Funny, I smell carrots, too."
6. When you do a good deed, get a receipt - just in case Heaven is anything like the IRS.
7. There are two types of people in this world: those who crave closure
8. What is red and bad for your teeth? A brick.
9. Never moon a werewolf.
10. You know what they say about cliffhangers.
Links of Interest Monthly Tip

Denison Links 
Area Website Directory, Recipe Database, Family Resource Links, and E-Minder

 Monarch Country  
Highlights, Scores, Schedules and More..

Marketing Edge Blog
Marketing tips and Commentary

Definitely Denison
Find out More about Denison (Where to shop, eat and stay)

Dealing with Negative Press
November 2015 Marketing Edge Blog Post

Dealing with Holiday Stress
Tips for Coping with Holiday Stress from the Mayo clinic

Santa's Workshop
Send an Email to Santa and Receive one in Return

Color Palette Maker
Stylish Home Color Palette Maker

FreeFileSync
Free File and Folder Synchronization software

 FreeFileSync

FreeFileSync is a free backup software that allows you to synchronize files and folders. This open source project has native 64 bit support. This software can keep two or more folders synchronized so the files are the same in each folder.

FreeFileSync is cross platform so it will work with Windows, Linux and Mac OS X. This feature packed software is free for personal and commercial use. There is a Skype ad in the installer but you can choose if you want to install Skype, it is not required.

Check the FAQ on their website for a quick guide to getting started with the program. You can even use FreeFileSync to perform file versioning.

You can find out more about FreeFileSync here.


Download FreeFileSync here.
 

Contact: PPP Design

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